Shipping policy

Delivery Area

We currently ship to addresses within mainland UK only. Unfortunately, we are unable to deliver to Northern Ireland, the Channel Islands, the Isle of Man, or other offshore UK territories at this time.

Delivery Charges

All orders are shipped with free delivery - no hidden costs.

Delivery Service

  • We use a fully tracked and insured courier service for every order.

  • Tracking details will be provided once your order has been dispatched, allowing you to follow your parcel’s journey to your door.

  • Insurance is included for your peace of mind, covering your order in the unlikely event of loss or damage during transit.

Dispatch Times

  • Orders are typically dispatched within 3 business days after purchase.

  • During busy periods (such as holidays or sales), dispatch times may be slightly longer.

Delivery Times

  • Standard delivery usually takes 1-2 business days after dispatch.

  • Please note that delivery times may vary depending on your location within mainland UK and courier service conditions.

Missed Deliveries

If you are not available to receive your parcel, the courier will leave instructions for rearranging delivery or collecting your package from a local depot.

Damaged or Lost Parcels

In the rare event your parcel is lost or arrives damaged:

  • Please contact us within 7 days of receipt with your order details.

  • We will work with the courier to resolve the issue promptly and arrange a replacement or refund as appropriate.